Chin-yin offers one-year limited manufacturer warranty on our products. If the product fails to be in a good working order during the warranty period, you may return it to our authorized agencies or distributors for repair or replacement at chin-yin’s option.

Chin-Yin warrants its products to be free from defect in materials or workmanship during normal use and for a period of one year from the date of purchase. Other conditions should be negotiated upon request with Chin-Yin permission.

This limited warranty covers all defects encountered in normal use of the products, and does not apply in the following cases:

loss of or damage to the products due to abuse, mishandling, improper packaging by you, alteration, accident, operation with incorrect AC voltage, failure to follow operating and tautly associated equipment.

Services performed by someone other than our authorized agencies and distributors. Use of parts or supplies (other than those sold by Chin-Yin) that cause damage to the products or cause abnormally frequent service calls or service problems If  the products have had its serial number or dating altered or removed.

No implied warranty, including any implied warranty of merchantability or fitness for a particular purpose.

No limited warranty is provided by Chin-Yin unless your products were purchased from our authorized agency or distributor.

All services and repair issues for Chin-Yin are handled directly by our authorized agencies and distributors. Please contact them for technical support or service issues.